FAQs

Q: Can I choose any repair shop?

A: Yes, your insurance company will allow you to use the repair shop of your choice. 

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Q: How does a claim process work? 

A: Report the incident promptly and Huegenics will take care of the rest.

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Q: Do I have to accept the insurance companies initial estimate? 

A: No, Huegenics will work with you and your insurance company to ensure you receive  fair coverage.

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Q: What happens if their is unknown or additional damage discovered?

A: Huegenics will submit a supplement claim to your insurance company to ensure your repairs are covered.

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Q: How do I know if my car is totaled or able to be repaired?

A: Huegenics will work with you to make sure your needs and safety concerns are represented during the claims process.

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Q: What if I live in a different city?

A: Huegenics works with many out of town customers and can make arrangements for transportation.